Vastavam web: Starbucks Chief Executive Kevin Johnson apologised late on Saturday for the arrests of two black men at a Philadelphia coffee shop last week, which sparked accusations of racial profiling.Promising to make everything right, Johnson promised a thorough investigation of the incident caught on video by a patron Thursday and shared widely online.“The video shot by customers is very hard to watch and the actions in it are not representative of our Starbucks mission and values,” Johnson said in a statement.
He added, “The basis for the call to the Philadelphia police department was wrong.”Philadelphia’s police commissioner on Saturday defended the arrest, saying his officers had to act after Starbucks employees told them the pair were trespassing.Police Commissioner Richard Ross said he knew the incident had prompted a lot of concern, but said his officers “did absolutely nothing wrong.”
In a video statement, Ross said store employees called 911 to report a disturbance and trespassing.“If you think about it logically, that if a business calls and they say that someone is here that I no longer wish to be in my business, they (the officers) now have a legal obligation to carry out their duties. And they did just that,” Ross said.“They were professional in all their dealings with these gentlemen, and instead they got the opposite back.”
Ross said that as an African-American man he was acutely aware of implicit bias. “We are committed to fair and unbiased policing and anything less than that will not be tolerated in this department,” he said.Johnson added his apology, saying the company would review its policies and “further train our partners to better know when police assistance is warranted.”
Melissa DePino, an author who posted video of the arrest, said staff called police because the two men had not ordered anything while waiting for a friend. She said white customers were “wondering why it’s never happened to us when we do the same thing.”