IT Department launched an ‘online chat’ service for taxpayers

income tax marked on rubber stamps

Vastavam web: The Income Tax Department has launched an ‘online chat’ service for taxpayers so that they can seek answers to their basic queries and doubts relating to direct tax issues.A window has been hosted on the main page of the department’s website with a prominent icon stating ‘Live Chat Online- ask your query’.

He added that more features would be added to the online chat system based on the feedback received by the department.A person can enter the ‘chat room’ by furnishing an email-id and ask questions as a guest.A precautionary note at the beginning of the chat, however, states: “The replies are based on the opinion of the expert and in no manner it should be interpreted as the clarification by the Income-tax Department on any matter.”